Delivery Information
Delivery Information
Walthamstow FC Football Kit
Update 23 August 2023
Walthamstow FC Football Kit pre-orders placed from 31st July onwards are currently being manufactured with an expected dispatch date by 1st November 2023.
Customers will be notified when orders have been dispatched or are ready to collect from the gallery. Please contact us if you have any concerns about your order.
Standard orders
Orders are packed by our in-house team, and dispatched twice weekly.
The cost of delivery depends on the weight of the items selected and the destination. This will be automatically calculated when you go to checkout, at which point you can still cancel your purchase. All orders are dispatched by Royal Mail and are not trackable.
Please contact us prior to purchase if you would like to purchase an upgraded shipping method.
We offer Free UK shipping on orders over £75. The offer applies for postage to addresses within the UK only.
Due to ongoing disruption of postal services, please allow extra time for delivery.
Our usual delivery times are:
- UK: please allow 5-7 business days
- Europe: please allow up to 3 weeks
- Rest of the World: please allow up to 5 weeks
Order pick up ("Click and Collect")
If you choose to pick up your order, you will receive an email when it is ready to be collected from the William Morris Gallery shop. Please bring your confirmation email with you. The shop is open for collections Tuesday - Sunday, 10am - 5pm. Your order will be kept for 30 days before we automatically refund you. Please note that a small number of items are not held in stock at the gallery and collection times may be slightly longer.
Customs and Excise Duty
All overseas orders may be subject to import duties and taxes, which are levied once the package reaches the destination. Any additional charges for clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Custom policies vary widely from country to country, so you should contact your local Customs office for further information.
Special Delivery Requirements
If you have any special requirements please contact us prior to placing your order. Email wmg.enquiries@walthamforest.gov.uk or call +44(0)20 8496 1470 (Tuesday-Sunday, 10am-5pm).