Delivery Information

Delivery Information

Christmas 2023

All interational delivery dates have now passed.

We recommend placing orders by Sunday 17 December for the best chance of delivery in time for Christmas.

We will continue to dispatch orders up until Thursday 21st December. All orders will be shipped via Royal Mail first class postage as standard.

We will fulfill orders over the Christmas and New Year season. Orders will be dispatched either 29 December or in the first week of January.

 

Walthamstow FC Football Kit

New orders will be fulfilled straight away.

Pre-orders placed from 31st July - 26 October have now been dispatched.

Customers receive a notification when orders have been dispatched or are ready to collect from the gallery. Please contact us if you have any concerns about your order.


Standard orders

Orders are packed by our in-house team, and dispatched twice weekly.

The cost of delivery depends on the weight of the items selected and the destination. This will be automatically calculated when you go to checkout, at which point you can still cancel your purchase. All orders are dispatched by Royal Mail and are not trackable.

Please contact us prior to purchase if you would like to purchase an upgraded shipping method.

We offer Free UK shipping on orders over £75. The offer applies for postage to addresses within the UK only.

Due to ongoing disruption of postal services, please allow extra time for delivery.

Our usual delivery times are:

    • UK: please allow 5-7 business days
    • Europe: please allow up to 3 weeks
    • Rest of the World: please allow up to 5 weeks

Order pick up ("Click and Collect")

If you choose to pick up your order, you will receive an email when it is ready to be collected from the William Morris Gallery shop. Please bring your confirmation email with you. The shop is open for collections Tuesday - Sunday, 10am - 5pm

Please collect orders as soon as possible after receiving your pick-up notification.

Please note that a small number of items are not held in stock at the gallery and collection times may be slightly longer. Please enquire for further details.

Customs and Excise Duty

All overseas orders may be subject to import duties and taxes, which are levied once the package reaches the destination. Any additional charges for clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Custom policies vary widely from country to country, so you should contact your local Customs office for further information.

Special Delivery Requirements

If you have any special requirements please contact us prior to placing your order. Email wmg.enquiries@walthamforest.gov.uk or call +44(0)20 8496 4390 (Tuesday-Sunday, 10am-5pm).