Trade Terms & Conditions

Trade Terms & Conditions

1. Payment Terms & Delivery

  • Pricing and Tax: All prices are quoted in GBP and are exclusive of VAT, which will be charged at the prevailing rate where applicable.
  • First Order: Must be paid on a strict pro-forma basis.
  • Bespoke Orders: Require a 50% pro-forma payment upfront.
  • Standard Future Orders: Settled on a 30-day invoice from the date of delivery.
  • Dispatch Control: The Gallery reserves the right to withhold dispatch on any order until full payment is received.
  • Risk of Loss: Risk of damage to or loss of the products transfers entirely to the buyer upon dispatch from the Gallery.

2. Damages, Discrepancies & Returns

  • Reporting Window: Any damages or order discrepancies must be reported to the Gallery within 48 hours of receipt.
  • Return Authorisation: All returns must be officially agreed upon in writing before being sent back.
  • Exclusions: The Gallery does not accept returns for bespoke or made-to-order items.

3. Resale Restrictions

  • Third-Party Marketplaces: Products may not be resold via online third-party marketplaces (e.g., Amazon, eBay, Etsy) without prior written approval from the Gallery.

4. Copyright & Brand Usage

  • Gallery Commissioned Designs: Any design, artwork, layout, colourway, adaptation or product specification created or commissioned by the Gallery, including bespoke designs made at a customer's request, is owned by or exclusively licensed to the Gallery, even where it draws on public domain source material. Buyers may not copy, reproduce, adapt or reuse these designs, or have them produced by any third party, without the Gallery's prior written consent. A bespoke order does not transfer any rights in the design to the buyer. The Gallery reserves all rights, including the right to register
    these designs.
  • Design Protection: Buyers may not reproduce, adapt, or replicate any of the Gallery's designs.
  • Imagery & Branding: The use of the Gallery's imagery or branding is strictly prohibited without prior written consent.
  • Credit Attribution: Where required and approved, appropriate credit must always be given to the Gallery.

5. Intellectual Property & Liability

  • Intellectual Property: All designs, including Gallery commissioned designs, and
    product specifications remain the exclusive intellectual property of the Gallery
  • Limitation of Liability: The Gallery shall not be liable for any indirect or consequential losses arising from the use or resale of its products.
  • Force Majeure: The Gallery shall not be held responsible for delays or failures to fulfil its obligations due to circumstances beyond its reasonable control.

6. Governing Law

  • Jurisdiction: These terms are governed by and construed in accordance with the laws of England and Wales.