Shipping policy

Delivery

Cost depends on the weight of the items selected and the destination. This will be automatically calculated when you go to checkout, at which point you can still cancel your purchase.

UK deliveries: please allow 2-5 business days

Europe: please allow up to 3 weeks

Rest of the World: please allow up to 5 weeks

Customs and Excise Duty

All overseas orders may be subject to import duties and taxes, which are levied once the package reaches the destination. Any additional charges for clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Custom policies vary widely from country to country, so you should contact your local Customs office for further information.

Special Delivery Requirements

If you have any special requirements please contact us prior to placing your order. Email wmg.enquiries@walthamforest.gov.uk or call +44(0)20 8496 1470 (Tuesday-Sunday, 10am-5pm).